TUENTS: THE ONLY PAYMENT METHOD AT THE FESTIVAL
WHAT CAN YOU PAY FOR USING THE WRISTBAND?
Everything: from food and drink to merchandising.
Everything: from food and drink to merchandising.
Free t-shirt if you add 20 tuents before 21/10.
2017 edition t-shirt. Offer valid for the first 100 top-ups.
Collected at the BIME PRO top-up station. At BIME LIVE on the BIME 2019 stand.
At any top-up station or payment device.
Leftover tuents are worth twice as much at BIME: not only can they be cashed in for Euros, but also remain on wristbands, where they can be exchanged for gifts when returned.
If you have any BIME Tuents left you can still use them by exchanging them at gigastuenti.es.
At BIME any money left on your wristband can also be exchanged for Gigs at Tuenti, food and ticket discounts… you’ve got 60 days to do so from the end of the festival!
You come out winning, regardless of whether you’re a Tuenti customer not. Exchange your Tuents at www.gigastuenti.es
Option not valid if you request a refund on-site.
To collect your wristband you must present your ticket or pass at the festival exchange point. The wristband can be used to access the site and pay for anything at the festival. If you have already topped-up online, your money will be loaded onto the wristband.
Can I top-up two wristbands from the same account?
No. Each wristband is a separate account and must use a separate email address.
What should I do if my wristband is lost or stolen?
Go to the “incidents” desk immediately with your ticket. We will deactivate your missing wristband and give you a new one (always remember to carry your ticket with you so you can recover your data).
Does the wristband employ a secure payment system? How does it prevent fraud?
Yes, the wristband uses a secure payment system. Its embedded microchip avoids fraud and ticket counterfeiting. Each wristband and embedded chip are personal and non-transferable.
Where is my ticket code?
Should you have any queries, please contact us at cashless@bime.net